Summer is fast approaching and with it come door-to-door salespeople. To help you weather the door-knockers, we're re-posting this article which details what questions to ask a pest control salesperson who tries to sell you service on your doorstep. If you need pest control, give us a call at 425-482-2100 today!
Who's really looking out for you? If it seems like everyone is trying to get something for nothing these days, that's because many people are. This includes door-to-door salespeople, who can make big promises and claims when trying to sell you their services. It's a huge advantage to know what to look and listen for when talking to door-to-door salespeople. Here are some of the most important questions to ask a door-to-door pest control salesperson:
What to Ask a Door-to-Door Pest Control Salesperson
"How long has your company been operating in this area?"
A common practice in pest control is for a company to start servicing a new state or region, pour a lot of money and effort into acquiring contracts as quickly as possible, and then sell the business to a national company. Door-to-door sales is a popular tactic in this scheme, as it can lead to a lot of new customers in a short amount of time. Ask the salesperson if his or her company's owners have ever sold to a national company in the past. By asking a door-to-door pest control salesperson how long their company has been operating in your specific area, you can weed out johnny-come-latelys and know how committed the salesperson's company is to pest control near you.
"Are you personally licensed to treat pests? What is your Washington license number?"
Anyone trying to sell you their pest control services should be able to provide those services themselves. However, there is a chance that if someone is a good enough salesperson to convince you to buy pest control at your door, then they may not be licensed to treat pests themselves. You can verify a pest control license number at the Washington State Department of Agriculture website. Before buying anything from a door-to-door salesperson, make sure they know everything they are talking about and will treat your pest issue personally.
"Have you treated homes yourself as a technician, or are you only a salesperson?"
It's important to know that the person selling you pest or rodent control services has experience in pest or rodent control. Bottom line: whoever tries to sell you pest control at your door, it's good to know exactly what experience they have.
"Can you guarantee pests will never get back in?"
If a salesperson at your door tells you that they can guarantee no pest will re-enter your home after service, then they are lying to you. Pest control companies can guarantee their work for a period of time. But pests are wily and determined and may find their way back in if continuing service ends. Additionally, getting rid of one pest won't necessarily stop a different type of pest from getting in. If anyone tells you they guarantee no pests will ever get back into your house, close the door.
"If I want to, can I cancel at any time?"
Eastside Exterminators does not use contracts – customers may cancel service at any time. A door-to-door salesperson should be able to promise the same level of freedom, so you should not be tied to a long-term contract for any pest control service.
"Can you put everything we've talked about in writing?"
Most people keep their verbal promises; some don't. There is no point finding out the hard way if a door-to-door salesperson is like most people or not. Make sure to get any promises written down for posterity.
In short: If someone comes to your door and promises you the world, it's probably too good to be true. A pest control company will send salespeople door-to-door because it's an effective way to close sales. However, those salespeople don't always have your best interests as a customer at heart. It is important to know what to ask of someone selling you pest control services.