Frequently Asked Questions (FAQ)

/Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ) 2018-02-16T08:32:00+00:00

Have questions about how our Signature Service might work for your house? Or about our service guarantees? Following are some Frequently Asked Questions (FAQs) about our services. If you don’t find what you are looking for, chat or message us using the red icon in the lower right, or call us at (425) 482-2100.

Should I be on recurring protection service?

Our Signature Service is a smart investment in protecting your home and health. Available in monthly or every other month (bi-monthly) frequency, Signature and Signature Plus is the best solution to pest problems, rat infestations, ant control and eliminating spider webs. Your pest technician is the best person to talk to about what ongoing protection service option is the best for your particular home, and can discuss pricing.

I think a technician left some tools at my house.

We make best efforts to leave our work area in the same – if not better – condition we started with. In fact, our crews routinely triple-check the area before leaving. However, on rare occasions we do leave a tool. If you have found a tool, or are concerned about refuse left behind or any other concerns about your project, please contact us right away at (425) 482-2100, option 4.

I have a question about your service guarantee.

When on our Signature or Signature Plus service you are covered by our service guarantees. Specific requirements apply depending upon your service plan. Our friendly and knowledgeable call center agents are available to answer your questions at (425) 482-2100, option 2.