Customer Reviews

/Customer Reviews
Customer Reviews 2018-02-13T16:32:47+00:00

“I have had a relationship with Eastside Exterminators for 16 years or so at three different residences. Working with your company has been a great experience and I have often recommended your services to others. It’s been a pleasure to work with quality people and dependable service.” 

              Beth R., Seattle

We have used EE for many years. First, at our old home in Woodinville, now, at our new home. They are the GOLD STANDARD in pest control in the Puget Sound.”                                              

                                          Kirsten T. Woodinville, WA 

“Thank you so much. I am able to enjoy our outdoor space now.”                  

-Michelle Q.     Redmond, WA

“Our experience with Eastside Exterminators personnel has been outstanding. Jason was our first contact. He arrived on time and did a very thorough job of inspecting our home. He was courteous and took the time to explain any questions that we had. In the past we have used several pest control companies who promised good service, but they never lived up to our expectations – never on time and the employees were not very friendly.  We have been nothing short of impressed with your services.”     –

David and Ashley A.     Bellevue, WA

“I wanted to say thank you – your technician gave me a good price on spraying my yellowjacket nest. He said it would take 3-5 days but they were gone in one day. Thank you so much. I am able to enjoy our outdoor space now.”  

-Michelle Q.         Redmond, WA

“Dear Eastside Exterminators:

I wanted to let you know that I’m so happy with your service. I’ve been a customer for over a year now and I’m quite pleased with everything.

When my technician, Bruce, first came to my house he was extremely polite, personable, and knowledgeable of what my home needed. Bruce found evidence of rats in our crawlspace that I was not aware of, and our main problem at this time were wasps. He handled these with great attention to detail and I appreciated that. I have a 9 year old son, and a Golden retriever and we play in the backyard every day. I believe my golden retriever  had already been bitten or stung by something. I’m happy that the situation seems to be under control now.

I send Kudo’s to your company and all of your representatives. Everyone I have met on this pest control journey with your company has been extremely polite, caring and understanding. Thank you again for everything you do!     Take care and best regards!”

Chelsea E.  Seattle, WA

“Thanks Eastside Exterminators.

I would like to thank our service tech Walt for doing such a wonderful job all of these years. We have been receiving pest control services at our Bellevue home since 2004 and are very pleased with his friendly smile and wonderful quality of work. He is always on time and does a very nice job. My kids enjoy watching him from the windows and always look forward to seeing “our Eastside Man”. Thank you for all your hard work!”

-Monica C.   Medina, WA

“I believe it is very important that in today’s demanding world, a service person keeps his or her word and is on time, courteous and knowledgeable. Our house is the biggest investment we have, and we trust Eastside Exterminators

-Robert G.  Issaquah, WA

“To all concerned,

I write to compliment your fine staff.  From my 1st call for information, your proficient gal had a smile in her voice.  Jim Finnis explained the extent of my problem and solutions, without pressure.  His friendly manner and obvious knowledge, told me I had made the right choice with Eastside.

Jim took on my insurance adjustor convincing them to pay to have the job done properly and thankfully, a work date was set up with amazing expedience!  I was rescued!

The restoration and prevention crews were professional, friendly and respectful!  Jack and the crews kept me informed, listened to my concerns, and let me have input.

I applaud Angel Garcia, his crew, and the Cabrera brothers who went above and beyond “just doing the job.”  They replaced the ground moisture barrier, leveled gravel at my porch steps, preventing a fall hazard and gave me a chance to move my plants before graveling in the front and so much more.  They are the hardest working people I’ve seen!

Now this may just be “par for the course with your business,” but to “me”…and in the day and age of overbooking, dishonesty, bait and switch, and just poor service, it was a breath of “fresh air”!!  It is nice to see that honesty, a strong work ethic and excellent customer service are not extinct.

You are all just GREAT!!  I would and will recommend you!

Con mi Corazon, muchas Gracias!  Thank you, so much.”

A very satisfied customer,

-Jeanne M.  Arlington, WA

“Thank you for your fast service with my ant problem.”

-Nadine N.  WA.

“The purpose of this letter is to commend the performance of one of your employees- Joe Smith.

Joe has worked with us for a long time to determine the type of insect, the best method of removal and the extermination of the infestation of our home which he finally determined to be carpet beetles.

Joe was very responsive to our questions and was always available to our phone calls. He worked very hard and under sometimes very unpleasant surroundings to ensure the extermination of these pests.

Your company is very fortunate to have an employee of this caliber.”


-Richard C.  Everett, WA

“We have been using Eastside Exterminators since 2006 to manage rodent problems.  They have always been on time, efficient and their service is effective.”

-Gail G.  Issaquah, WA

“It was our pleasure to meet Martin Lopez yesterday morning for the exclusion work to be done on our home.  He greeted us with a pleasant smile and was on time, given the worst possible driving/working conditions possible due to the snow.  Martin briefed us on all the things that needed to be done and proceeded in a friendly, professional manner.  After completing the work, he summarized everything that he had encountered while in the process.  Being a hands-on owner, that was important to me.

I’ve been in Sales and Sales Management for 35 years and appreciate good people and companies when I come across them.  I would consider Martin an asset to any team or company that he is a part of.  His focus, drive, customer service and friendly demeanor, allow him to be successful in anything that he is involved in.  He is a great representative for your company and gives it added creditability.  We enjoyed meeting Martin.”

-Jim S.  Kirkland, WA

“Hello! I just wanted to let you know how pleased we are with the technician that you sent to our home today. Henry was prompt and efficient and explained everything very well and was a most pleasant person. My husband and I were very impressed with his work and attitude and wanted you to know how happy we are to have had him do the work. Thank you so much,”

-Christine J. Arlington, WA

“My wife and I had our first experience with your company when scheduling a house inspection a month ago. Dan did a thorough check and discussed in detail what was needed to correct the situation. At the time I mentioned that we were interested in re-insulating the sub-floor with R-21, as the house was built 22 years ago, and he stated that your company did that work also. He gave us detailed estimates on the immediate work as well as the R-21 installation. He went on to describe the re-check process to make sure the rodent problem was taken care of before the installation process would proceed.

Martin returned the following week to recheck the traps and do the corrective work on our home. He explained what he was going to do, did the work, and described what he had found in a detailed, professional manner.

Then the third week, Daniel and his crew of two returned to remove/install the insulation, along with wrapping the water pipes. They also completed other work that was listed on the work order. They started at 8:00 a.m. and worked till 12:30 p.m.without taking a break until the job was done. After the work was finished, they obviously were proud of what they had accomplished and asked if I wanted to see what they had done. I did and, like all the previous work your company did for us, it was excellent.

To do all of this work, they had to access the sub-floor area through our dining room to get to the trap door under the stairway. All of your associates took the necessary measures to contain and protect items in our home, which was greatly appreciated.

In summary, your team is one of the hardest-working, conscientious groups of professionals we have seen in a long time. We would recommend your company to all our neighbors and friends without reservation. It has been an honor to work with them all.”  Sincerely,

-Jim & Liz S.  WA.

“We’ve been using Eastside Exterminators for years, and not only do they do a great job, but everyone who works for them is courteous and friendly!”

-Neeru B. WA.

“I cannot say enough about this team. Each was professional and worked well together as a team.”

-Nancy D. WA.

“These guys are great. Especially Ryan, who’s been helping us for several years. He always checks in to see whether we have any new issues and lets us know he’s doing is thing around the house. Ask for him if he’s available for your area! Worth every penny.”

-Paul R. WA.

“Eastside Exterminators is great. No more pesky little uninvited odorous ants.”

-Adi N. WA.

“I telephoned EE in a panic after finding yellow jackets had eaten through the drywall in my bedroom ceiling and had taken over my bedroom. They sent out Oleg that same day. …  Great service, and I am back in my bedroom.”

-Debi H. WA.

“… even though the house is only 5 years old he found many gaps in the construction where mice were getting into the crawl space. He took pictures, mapped out, and explained everything that he found and then he explained some options to us.”

-Jim S. WA.

“Eastside Exterminator’s customer service is noticeable different. I highly recommend this company.”

-Pat B. WA.